At Se Luz, every product is created with intention, care, and respect for the women and communities who inspire our work. Because our offerings are consumable and crafted in small batches, we’re unable to offer refunds except in situations where there has been an error on our end, such as an incorrect shipment or a damaged item.

If something arrives and doesn’t feel right, please reach out, we’re here to support you.

Starting a Return

To initiate a return, email us at info@seluzhealing.com
If your request is approved, we’ll provide a prepaid return label and clear instructions on how to send your item back to us.
Please note: items sent back without first contacting us cannot be accepted.

Damages & Issues

We kindly ask that you inspect your order as soon as it arrives.
If an item is damaged, defective, or not what you expected, please let us know right away so we can understand what happened and make it right for you with care.